FAQ’s
Q – What is the best way to clean my carpet?
A – Depending on the fiber of the carpet, you can never go wrong with just water first. Do not rub into the stain. Blot, blot, and blot.
Q – Which type of carpet cleaning do you recommend?
A – Steam cleaning, unless you have a wool carpet, at that point chem. Dry would be the best.
Q – To which companies do you refer carpet cleaning?
A – Two choices:
Steam Cleaing: United Carpet Cleaning, 707-438-0301
Low Moisture Cleaning: Heaven’s Best, Richard Palermo, 510-243-1923
Q – What is your warranty on installation?
A – 1 full year
Q – What is the warranty on the life of my carpet?
A – Depends on the fiber and quality of your carpet.
Q – Do you have your own installers?
A – The answer is yes and no. Since we are a family owned business, most of our installers strictly work for us. However, when our schedule is busy we do occasionally sub-contract.
Links to Vendors
Need more information about care and maintenance of your new or existing flooring? Here are some links to our product vendors.
Beaulieu
Bruce Hartco
Robbins Hardwood
Tarkett Fiber Floors